GRACE EPISCOPAL CHURCH

 

ANDERSON, SOUTH CAROLINA

 

 

 

 

 

 

 

PARISH -WIDEVISION SURVEYREPORT

 

 

 

 

 

 

Tony Watkins

The Healthy Church Initiative

June 2007

 


 

The Vestry of Grace Episcopal Church invited and met with Tony Watkins, the Diocesan Consultant for the Healthy Church Initiative in February 2007.  During this meeting, it was decided that a parish-wide assessment should be implemented to gain the input of any member of the parish.  A sample questionnaire was supplied and the Vestry adjusted the survey to encompass pertinent areas of parish life.

Approximately 150 questionnaires were mailed to the households of Grace along with an introductory letter encouraging participation. Fifty (50) surveys were returned directly to the Consultant as requested. That represents a 33.3% return response.

 

The following items were addressed.

 

 

 


 

 

SURVEY RESULTS

 

How long have you been attending Grace Episcopal Church?

 

There was a wide variance of involvement mentioned by the respondents. Representative responses ranged from 3 months to 56 years. The average time of involvement of all respondents is 17.3 years.

 

This reflects a well-grounded, knowledgeable membership that has seen the good and the bad times. They have survived, they have been steady, and they have been the committed. Longevity of service is a definite strength as long as the involvement/leadership circles remain open and accessible to others. If not, the most common complaint is that the parish is cliquish and closed.

 

 

On average, how many times a month do you attend worship services?

 

The average respondent indicated that they attend worship services 3.4 times a month. The key word here is worship services. Worship services are typically the entry point for newcomers and visitors; nothing presents friendliness more than to have a crowd and numerous people welcoming a newcomer.  This number also reflects that the members are faithful in their attendance.  Considering how mobile our society is today and how seasonally older members travel, that is a strong percentage.

 

What factors drew you to Grace?

 

There were some varied responses, but the emphasis point centered on being invited by people already in the parish, knowing someone within the parish, Grace being the only Episcopal Church in town, and they were friendly folks.

 

It is a proven point again, that people generally invite other people. One of the reasons churches often becomes stagnant or start declining is that members don’t ask their friends and acquaintances to church. Of course, there are those people that just wander in, but by and large the initial visit is by a request or an invitation from someone on the inside. Members are the best advertisement you have.

 

Representative Comments:  was commuting to Christ Church, Greenville, friend invited me, parents attended, I loved the building, only Episcopal Church in town, set in their ways, I was made to feel welcome, sexton gave us a tour, came with a friend, size of church felt right, grew up here, we aren’t constantly asked for money, outreach, fellowship, ritual and the message, read a beautiful article in the newspaper about Grace, Jack and the early service, married into church, I was looking for a women’s group.

 

What do you look for in a Church?  Twenty items were listed and members were asked to prioritize those items important to them. Not every survey was fully completed.

 

The identified items were ranked as followed:

 

1.         Worship

2.         Denomination

3.         Rector

4.         Music

5.         Congregation make-up

6.         Friendliness

7.         Time of Service

8.         Nurturing Family Environment

9.         Youth Programming

10.       Fellowship Opportunities

11.       Sunday School

12.       Outreach Opportunities

13.       Choir

14.       Facility/Building/Parking

15.       Educational Opportunities

16.       Other

17.       Small Groups

18.       Coffee hour

19.       Men’s/Women’s Group

20.       Nursery

 

One can read all sorts of things into this list and it should be noted that this listing is only an accurate snap-shot for those whom took the time to prioritize the items. In fact, some of the low rankings to certain areas are reversed in the following questions.

 

What ministries do you find most meaningful and why?

 

Those responding took this opportunity to list the ministries that were important to them. As one can readily read some of the previous items receiving low rankings were the most prominent in this question.

 

Representative comments:  Outreach, Stephen’s Ministry, small groups, Supper Club, Sunday School, choir, fellowship, women’s study, youth ministries, Sunday service, pastoral care, education, parish life, St. Catherine’s Ladies, Christian Education. 

 

How can we improve? How can any of these ministries be better?

 

Respondents took this opportunity to express areas that they would like to see improved. Some of the representative comments are as follows:  ministry to broaden and encourage newer members, grow the choir, pretty good as it is, broaden involvement, expanded newcomers class, you wouldn’t like my answer, publicity, community service, better communication within congregation, get more organized, make existing ministries larger, services shouldn’t be more than an hour long, regular training, focus on Scripture/Bible, stay traditional, sing familiar hymns, more small groups, more Sunday School, choir improvement, more attention on visitors.

 

If you could create any new area of ministry or a new program, what would it be?

 

Those responding indicated a wide variety of new opportunities that could be created. However, it was overwhelming in favor of new or more small group ventures and new and creative Bible Study. A Supper club program closely followed those two areas.

 

Other representative comments: develop a program to attract Episcopalians that move to town, community outreach, do a better job of what we are doing now, adult S.S. for all ages, Parish Nurse Program, Bible study, activities for middle age, do community service that requires hard work, membership committee, programs for people 18-25, bring a friend day, have too many now, children services,

 

Do you have a suggestion for a small group activity/study/social opportunity that you would be interested in joining?

 

Representative comments:  more activities with St. George, more retreats, outreach, e-mail or internet spiritual growth, an exciting book study that would appeal to my friends, day trips for seniors, touring New England in the fall, bible study, book clubs, supper clubs, summer drive-in movies, carnivals, more well-prepared adult education, study courses, Beth Moore study, VBS, family oriented get-together, scripture based study.

 

What is the greatest need that we currently have within our parish?

 

This question asks the respondent to share what they see as the most important need of the parish. Some of the representative comments were: we need more people to give their fair-share, space, need to be more welcoming to newcomers, good youth programs, need younger members, being more friendly, more room, Bible Study, visitation program, communication, holding and adding members, reaching out more, we are too self consumed, adult education and social interaction, young couples, enhance overall quality of worship and service, lack behavioral preaching, stewardship.

What is the greatest need we have when considering our future growth?

 

This question asks those responding to be visionary and pro-active instead of re-active as it pertains to church growth.  Representative comments: encourage young families to join, need more room for services or have more services, youth, attract and keep young families, increase overall participation, raise $ to implement phase 3, balance of activities, keep core values, priest needs to be more nurturing, focus on something besides construction projects, keeping members, keep and grow membership, don’t push out some to make room for others, God’s Word, maintain our heritage, larger property, small groups, new members class, 9:00 service, attraction for younger generation, more contributions.

 

How can we attract new members?

 

In order to grow a parish, it cannot be a one-man job, everybody needs to great involved. This question asks members to share their thoughts on attracting new members. Representative comments were:  be more welcoming, have sustained fellowship with visitors, invite people to come, more youth programs, publicity about what we have done, by living what we learn, participate more, be in love with Christ, caring for one another, I don’t like “feel good’ services, have booth at street fair, floats in parade, high school/university outreach, become a friendlier community, new members committee, advertise, never let a visitor sit alone, get youth involved, have quality programs for all ages, be bold for God, breakdown cliques.

 

Do you have a good understanding of where your pledge money is used?

 

Respondents were asked to share their thoughts and understanding of the use of money in the parish.  A wide majority of those responding felt they had some understanding of how the money is used.  Representative comments: yes, somewhat, not beyond the annual budget, endowment fund and funding for big projects is murky, strong sense of “back channel” communication between those with deep pockets, I believe our diocesan pledge is too high, I feel we give away too much, we need bldg repairs, some money not used with discretion, partially, seem always seem to be requesting funds, I do because I am on the vestry.

 


  

WORD OF ENCOURAGEMENT

 

As mentioned earlier, the average member has been involved with Grace for over 17 years.  That is a strength as long as it is used in the proper manner.

 

Having an average tenure of 17 years, makes the majority of the congregation long term “pro” Christians. The longer you are a Christian the less you remember what interested you when you were not a faithful member.  The longer you are part of the congregation the more you become dedicated to certain aspects of the parish life. That is normal, we all are drawn to the areas that interest us the most, whether it be a program, a group of people, or a building. Sometimes that dedication to a certain area becomes the motivation for us doing what we do in mission and ministry.  I breakdown the Motivational Resources as such:

 

Compassion:  sharing, caring, loving, giving, serving, supporting.

Community: good fun, good times, fellowship, affiliation, belonging, family, home.

Challenge: accomplishment, achievement, goals, and objectives.

Reasonability: logic, data, “it makes good sense,” analysis.

Commitment: Dedication, loyalty, duty, obligation, vows.

 

I list these for you to make a comparison with What you look for in a Church? All five of the resources are present in any given congregation and in any given community. Two of the five will be predominant motivations among key leaders. Two of the five will be the predominant motivations among the grass roots, and two of the five will be predominant among the unchurched in the community, and it is not necessarily the same two.

 

Typically, the grass roots and the unchurched are drawn to a congregation that exemplifies compassion and community. They will not respond to the factors of making a commitment and accepting a challenge.  They have to grow (mature) into those areas.

 

Point being, if your message and vision is internal and centered on keeping what we have and to keep it in good order. If the message is that we have everything we want and we are happy campers and to keep going we just have to be committed and faithful. That is sending out a message in one language. But if the grass root and unchurched in the community are seeking a place that gives beyond itself, addresses community needs and supports others, if it presents itself as a place of belonging and a family, that sends out the message in another language. 

 

POINT:  Make sure you communicate with the community you are trying to reach in the language they will understand.  (Think like those on the outside, instead of those only in the inside).

 


 

HOW TO NOT PERISH IN YOUR PARISH

 

1.         MAJOR ON THE MAJORS

 

I must openly admit that I am a wild-eyed optimist about the future of the American church.  I also admit that I have my concerns. In my roles, past and present, as a pastor, interim pastor, and church consultant, I have seen church members focus their energies on some of the most insignificant issues. Some members demand only their brand of music; others get irritated when the worship service is changed a little or runs a little too long.  Some members seem to worship their buildings and location; others seem to have forgotten how to worship God especially if it is not done their way. In the meantime, tens of thousands die to a Christ-less eternity, and so few church members seem to care.

 

The experience of listening to the formerly unchurched and of studying churches that reach the unchurched is a joy, because these churches tend to major on the majors. Other issues are treated, as they should be, as minor. Churches that reach the unchurched and that are effective keep their priorities in order and their goals in clear view. In other words, they have a vision, or as taught at the Leadership Conference…..they have a Specific, Concrete Mission Objectives.  “Without a vision, the people perish”

 

2.         BE BIBLICAL AND CLARIFY YOUR DOCTRINE

 

In a recent survey conducted by the Billy Graham School of Missions, Evangelism and Church Growth, clarification of doctrine was a major factor in the attraction and retention of the formerly unchurched. In that study, 91% of those studied thought doctrine as important. 89% of transfer members expressed the same sentiment on doctrine.

 

The unchurched are not just interested in the facts of the doctrine or its historical perspective, your statement of beliefs; they want to know where you stand. These facts fly in the face of an increasingly pluralistic and theologically tolerant culture we are often told now exists. There are millions of people across the country and hundreds in your very service community that are in a quest for objective truth. What they are saying in essence is, “tell us who you really are, what you really believe and if that is in the realm of our agreement we will stand with you or we will leave”.

 

A congregation’s belief system must be based on biblical truth. It is a proven fact that churches today that are growing are biblically based and they have a high view of Scripture. I have never seen a church flourish that is not biblical.

 

In the survey, over 50% of the respondent’s expressed a desire for more Bible Study. If you want to have a renewal within Grace Episcopal Church, it will permeate from Bible Study and the personal renewal of its reinvigorated members through Scripture and falling in love with Christ all over again.

 

 

3.         EXPECT MUCH/RECEIVE MUCH

 

Churches that reach the unchurched are high-expectation churches. The membership is excited and fulfilled Christians. Which means they are not operating in survival or maintenance mode. A high expectation church gets out into the world, the mission field and outside of itself. The members expect good things to happen. After all, you are a member of an organization that makes a difference. Churches with high expectations gladly share their faith, invite friends and family members to church, and generally express excitement about their church. Leaders of these churches do not hesitate to ask members to get involved in ministry. They believe in fulfilling the Great Commission and do it with passion.

 

High expectation churches receive much because they expect much. The unchurched are in turn attracted to churches where the people are excited about their faith, their church, and the God they serve.

 

 

4.         DEVELOP AN EFFECTIVE & COMPREHENSIVE SMALL -GROUP MINISTRY

 

If you are to attract the unchurched, you need to understand what keeps them once they show up.  In studies it has been proven that the unchurched are attracted to small groups for two reasons: they desire further biblical teaching and training as we discussed previously and many love to do that type of study in a group setting, and they seek to develop relationship with other Christians. So doesn’t a comprehensive and effective small group strategy need to be imperative?  The survey indicated a desire for more small groups in all kinds of shapes.

 

A word of caution…..the work required to develop any kind of comprehensive small group organization is massive. Unfortunately small group leadership is not adequately taught in seminary…..therefore the leadership will have to find models to review and adapt.

 

POINT - You cannot program relationships. They must develop naturally. But the church must provide avenues and opportunities for new members to get to know others in the congregation. Again, the best way to do this is through small groups or ministry involvement.  Statistics show that the percentage of new members who remain active in the church after five years is at 83% if they are active in Sunday school or ministry involvement.

 

 

5.         DISCERN PATTERNS OF RELATIONSHIPS IN YOUR OWN CHURCH

 

One of the continuing surprises to me in my consultations is that the best connections to those not in the churches were through the members’ own spouses or other family members. Too often we think of the unchurched as people in totally pagan backgrounds who have no or never had any connection with the church. That is a myth. In fact, many of the unchurched might be living in the same homes as your church members.

 

In one exercise done in a small congregation that had not had any growth in years, in fact they were dying off. I asked the members to just write down the names of three unchurched people they knew well, whom they could invite to a special event, and what type of relationship they had with the person. The membership as well as this Consultant was amazed that a majority of their unchurched connections were in their own families. The church consequently developed a new strategy to reach these people.

 

6.         CULTIVATE A USER-FRIENDLY GREETER MINISTRY & KEEP THE FRIENDLINESS ISSUE BEFORE THE CHURCH

 

If we Christians on earth could attain sinless perfection, we would not need reminders to be happy and friendly. Meanwhile, church leaders must remind members to be friendly at all times. One smile, one kind word could make an eternal difference for someone that is a seeker.

 

As a Consultant, I hear all the time, “our church is the friendliest church around”. Of course it is, those who think of you as unfriendly aren’t there, they are somewhere else. This false perception is solely based on how members treat each other in the church. They do not see themselves from the perspective of an outsider. Nearly four out of five of the formerly unchurched revealed that the friendliness of the church was a factor in their becoming a member in the church. Build on your friendliness, be sensitive to those you do not know. After all, all they are looking for is someone just like them.

One of the front line critical areas is having a User-Friendly Greet Ministry. Listed are some of the specific recommendations and preferences for a User-Friendly Greeter Program:

 

7.         PROVIDE AN “ENTRY POINT” CLASS

 

 Most newcomers, for the most part, will gladly attend an “Inquirer’s Class” prior to their becoming a member. By the time they are courageous enough to visit a church, they are eager to learn about the church.  Most of the effective churches from which the HCI concept is formulated utilize this opportunity to inform the inquirer on who they are, what they believe, why they believe it and what is expected in membership. One thing we must remember is that an unchurched person or an inquiring person who visits our churches typically has an insatiable appetite to learn more. Such is the reason they desire strong biblical study and teaching. But the most important reason is that such classes are great ways to first of all, assimilate new people into the church, and secondly to naturally promote small groups since most classes should be held to less than a dozen.

 

Statistics show where the church expects and encourages attendance to a New Members Class the retention rate is 89%. Where such a class is offered, but not required for membership the retention rate is still 72%.  It is well worth developing this program if for nothing else retention.  HCI promotes this through the Life Development Process and Classes 101, 201, 301, and 401.

 

 

8.         KNOW YOUR CHURCH’S PURPOSES

 

Churches that reach the unchurched know the purposes for which the church exists better than comparison churches. The Healthy Church Initiative is build on the major purpose of the church according to Acts 2:42-47.

 

A church that understands its purposes is more likely to evaluate itself according to those purposes. If the members of the church truly understand that evangelism is one of their major functions, they will ask questions if the unchurched or the lost people are not being reached, and they will seek to be more effective in that area.

 

How do leaders help the people of the church learn the purposes of the church? They write mission statements.  The rectors preach it, and the teachers teach it. They put it on publications. They repeat it over and over and over. A purpose driven church is more likely to be an unchurched-reaching church.

   

 

9.         DON’T KEEP ME ON THE SIDELINES

 

If ever there is a theme to all this information it is the cry, “Don’t Keep Me on the Sidelines”.  The unchurched are crying out, “let me get involved.”  They want to be a part of a church that makes a difference. They want to be involved in small groups, Sunday school, and ministry. They want to participate in a church that has clear direction and vision. And they do not mind, indeed they desire, churches that expect them to do ministry for God within the church where they can truly meet Christ.

 

10.       NEVER FORGET THE POWER OF PRAYER

 

I do not put prayer at the end as a postscript or an addendum to more pressing matters. Indeed, I feel I have not given adequate attention to the power of prayer in this discussion. But I now say without hesitation or reservation that prayer is the key to reaching the unchurched, for reaching those inactive members, for reaching the lost. I rarely see an effective church that does not have a strong emphasis on prayer.

 

Evangelizing the unchurched and the lost is spiritual warfare. Only prayer can effectively break the bonds of complacency, tradition, and nit picking that keep a church’s focus off evangelism.

 

Most of the effective churches referenced through the studies not only had an active prayer ministry, they made certain these prayer ministries included a specific focus on lost and unchurched persons.

 

Prayer is powerful and prayer is a pre-requisite to reach the unchurched in your community.  While these folks may reject our invitations and our message, they are helpless against our prayers.

FINAL THOUGHTS:

 

I am still an optimist about the American church. I know, statistics show the church has plateaued and in some denominations decreased by some sizeable numbers over the past decades. The number of those attending church on any given Sunday now stands at 41%, which means there are 59% of the general population not attending anywhere. Churches still fight the demons of traditionalism, complacency and spiritual apathy. But because of congregations like Grace, willing congregations to look at new avenues for growth in numbers yes, but also in mission and ministry, there is hope. It has been my privilege of seeing and hearing from thousands of people whose lives has been transformed by the power of the living Christ. Some of those congregations I must admit I gave little hope of survival. But God tells me in His Word, that His way is not my way, and I am thankful for that.

 

It is my prayer for you, church leader, rector, staff, and layperson that you will not grow weary. Many are praying for you, I am praying for you. I pray that in Anderson South Carolina there is a time of renewal that is coming and it begins at and through the members of Grace Episcopal Church. There are those whom would love to see you discouraged, despondent, and defeated. But, in Christ’s power, the victory is already yours. Let us enter into the world of the unchurched not wishing for victory, but claiming victory. Let us convenant one to another that in God’s power more of the unchurched become formerly unchurched. To God be the glory!